We recently had a query from a major accounting firm asking for some examples of non financial Key Performance Indicators (KPIs) that might be suitable for their senior managers. This coincided with a discussion with a client who also wanted some assistance in this area. This is quite a common issue for people who wish to measure results. "What

No more wondering about where the infamous gangsters got wacked and what restaurants Jimmy Hoffa frequented to discuss mafia hits in New York's Little Italy, cleverly planned a scavenger hunts around these fun, historical events and spots, where all the members of the group pitch in and get their kicks finding fun facts together, are an increasingl

Organizational Psychology is a subject which applies the principles of psychology into one of the most important areas of people's life - work. Specifically, we work with the human aspects of the workplace and aim at improving people's efficiency, and hence organizational effectiveness, through our knowledge about human functioning. There exist

Outsourcing your payroll is one of the most used solutions to companies that are looking for an economical payroll solution. The basic concept is that by utilizing a payroll processing company you are using an expert group of payroll professionals to manage your company payroll needs. Accuracy and reliability are the minimum requirements of a payro

Many small to medium sized businesses have part-time team members. Having part-time staff can be great for the business as it helps to get regular tasks done ... but it can also be one of the most challenging work configurations for a manager to manage. For starters, the person is not there all of the time. That means that they miss all of the i

The idea of a shelf full of dreary policies and procedures that tie everyone down in unnecessary bureaucracy does not usually sound too appealing. It doesn't have to be like that. Splitting the task into two will help work out what you need. First, there are practices that are legislated for and it is necessary to be aware of these and ensure a

As a business owner you have to have a certain level of people skills in order to deal with customers as well as with your employees. Too many times, people will put on their resume the blanket skills that they are a people person while having no idea what that means. It is a catch phrase often used in recruiting advertising looking for managers wi

I prefer to discuss my contingency fee for delivering a great candidate when I've located the Decision Maker and am about two-thirds of the way through completing a job order form. My client has done 90% of the talking up until this point and provided the exact information I need before deciding what my fee will be for this search. While my clie

The Accounts Clerk had resigned and the Administration Manager leapt into action and placed an advertisement in the local paper for a replacement. Two weeks of frenzied résumé reading and interviews followed and a suitable replacement was found. The Administration Manager was feeling very pleased with himself until the General Manager decided s

Close your eyes. Think of the perfect mate. Are you done? Close your eyes again. Think some more. How long is your list of requirements of the perfect mate? Are there five of them? Ten? Perhaps, you have twenty. Think about your list again. Are each of those really requirements of your ideal mate? Or, are those desired attributes? On which items ar

Does your organization struggle with hiring great sales people? Does your sales department suffer low productivity or high turnover? This article is designed to provide you with some useful tips for hiring sales people. Specific job requirements may vary; however, the following information includes helpful and important guidelines from which eve

Gas prices, inflation, war, and foreclosures are all factors that can be considered either the causes or the signs of a slowing U.S. Economy. But, what about the fact that in the next seven years 43 percent of the engineers in our workforce will be eligible for retirement? These are the professionals who, in large part, are responsible for our te

A professional employer organization, or "PEO", is an entity that provides a spectrum of administrative services to businesses that are too small or just don't want to do it themselves. These services include payroll processing, workers' compensation insurance, employee benefits administration and human resources services. They are able to do wh

There are dozens if not hundreds of ways to source for candidates. Often sourcing comes down to your budget and your personality. There are many helpful, industry specific websites. Independent contractor websites, networking websites, and topic specific chat rooms, are starting points. I always consider ROI and that includes my investment of time.

Truth is, in many organizations, the doing of the survey is more than enough. Only rarely does anyone get down to what happens next. It's an easy fix for organizations to churn out the annual or even bi-annual ('to show we really care') survey to their people, to assess 'staff satisfaction'. It is a great tactic for the Annual Report. Yet in mos