We think the term 'training' is too restrictive, and we only use it because that is the context within which many organisations can understand what we do. But whether you call it people skills training, interpersonal skills training, soft skills training or professional personal development, what we're talking about is people changing what they do

Leaders must lead by their own example. If subordinates see their leader doing one thing and saying another, they may follow the letter of the law and obey what is said without really following the spirit behind what the leader is trying to accomplish. Not following the spirit behind a rule can result in a very large loss in efficiency. Leading

We've all heard the saying, "There's no 'I' in Team." Team building has been a goal of the workplace for many years because of the numerous benefits it brings. Team building is a great way to have fun and energize coworkers, build and strengthen coworker and employer relationships, and improve productivity in the workforce. With all these g

Watching our politicians at work, those referred to as 'The Honourable Member', is eye-popping instruction on leadership integrity. In politics as in business, leaders earn the 'honourable' designation not by words, but by deeds - deeds in relationship. By that measure, politicians aren't banking much! Any leader can speak the right words: they

In the army, "the men" are kept separated from those known as "the officers." This comes from the idea that the leaders should not be too close to the individuals they command. In the military this makes a lot of logical sense because if you are too close, you might have a difficult time making decisions that could result in harm to someone. On the

The unbelievable results achieved by the pioneers of the Six Sigma management methodology and implementation were not realized overnight. Concerted efforts of by the entire organization and unwavering support by top management over a long period of time are what it takes to see results. The employees of an organization, through specialized Six Sigm

Lets begin by understanding a little more about delegation. Hopefully this short piece will allow you to assess your own approach and review its effectiveness or otherwise. Definition - Delegation is where part of your own job consciously passed to a subordinate whilst retaining accountability. As management is really about getting things don

Leaders are people who achieve results. Leaders are those whose attitudes and actions lead to positive results. Sending your staff to leadership training may not deliver the goods you're looking for! It helps them build a foundation for achieving the objectives, if they get to implement the knowledge. Big IF, some never get the opportunity. As

There are many qualities that people look for in a leader: the ability to see what's going on, a high level of self-awareness, the skill to motivate and inspire others, good communication and listening skills, the ability to see the big picture and bring others along. One thing that isn't often in the 'top 10' skills, interestingly enough, is th

My friend John has cancer. Has for a couple years now. I hadn't talked to him in several weeks. So I called him at home and his wife picked up the phone. I heard her say; 'John and his two sons and his dad are in South Dakota hunting. It will be his last pheasant hunting trip.' Ugh. My heart sank. I feared the worst. John's condition mus

Much like the lighthouse that provides guidance and direction for sea-bearing vessels, leaders must become the beacon of light in their own lives before they can effectively lead others. As we have come to learn, true leadership is not about a title or a position in an organization. Nor is it about a person's genetic make-up, level of educatio

Some people operate from faith, some from vision. Both are invaluable for tomorrow's leaders and creators. Learn the distinction between faith and vision, and how you can leverage each. INTRODUCTION: Before exploring the distinctions between these two concepts, consider that what is meant by any word is determined largely by the context in wh

Our strengths often become weaknesses because we rely on them too heavily, habitually doing what we do best instead of seeking the best things to do. Someone said: If your only tool is a hammer, you approach every problem as if it were a nail. Put down your old, familiar tools for now, or else find a different way to use them. Doing the right th

People see things differently. While some concentrate on negative possibilities and see their glasses half empty instead of half full, others consistently look on the bright side. But being positive does not mean being unrealistic. So an important question to ask yourself when evaluating one's demeanor: Is your glass half empty or half full? Whi

Change management is a lot like artificial heart transplant surgery: A crucial surgical objective during the implantation of an artificial heart is to keep the patient alive while the surgery is going on. Not exactly a minor detail! Actually, keeping the patient alive turns out to be a pretty complicated process; it requires very special machin