In an ideal world, we would never have crises. Yet in the real world we do. Managing crisis is quite a challenge, so here are some thoughts on how to make it work best for you. Crisis management is about focus, pure and simple. It's about getting into a frame of mind where you entirely focus on those things which are vital in the circumstance

Sometimes getting ahead means initial shocks and challenges to your system. And then you can really push on to make progress. Walking the fields this morning after a heavy night rain, I couldn't avoid the big puddles - there was just no way through. Not only had it rained hard, it had been dry for a while and nothing was getting through the c

In team-based organizations, opportunities for promotion come rarely. So how do you provide opportunities for team members to grow and develop? Follow these suggestions: Enrich the job. Increase the variety of team members tasks, and give them more control over their work. Suggestion: Look both horizontally, team members can learn to operate mor

Newspapers provide the best examples of clear, concise writing you can find anywhere; otherwise people wouldn’t read them. Journalists not only write superbly well, they do so extremely rapidly. Learning how they work their “daily miracles” can help you write better at your more leisurely pace.

Surviving a crisis, more often than not, provides a chance for a total turn-around and a new direction for your business. But managing a crisis is not an easy task as it entails a lot of things to be done on multiple fronts for sure-fire results, albeit in a very short period. "Companies, whether big or small, are judged more by what they do wro

It may or may not have occurred to you how important it is to measure the innovation of your own business. However, if you do not look into the efficacy and processes within your company, there is no way for you to know how well your organization is truly running, and in which areas improvement is needed. Of course, if you want to measure the inn

Lean Six Sigma provides a powerful combination of the Lean manufacturing approach and Six Sigma. The two concepts are not very different in their outlook and methods, or in their applications and goals. Lean Six Sigma works on the philosophy of increasing speed by focusing on waste reduction. The result of Lean applications is shown in the improvem

Small business/large business management and success is largely dependent upon customer acquisition, customer relationship enhancements, and customer retention, otherwise known as Customer Relationship Management, or CRM. CRM is a combination of enterprise strategies, business processes and information technologies that are used to learn about c

Six Sigma Black Belts are fourth in the chain of personnel that play a key role in six sigma implementation. Six Sigma Black Belts form the critical link between the Master Black Belts who are higher up the chain and the Green Belts, lower in the chain. Six Sigma Black Belts need to devote 100% of their time to the implementation, with their primar

Many questions arise in the minds of six sigma certification candidates. These questions range from the most strange to the most genuine concerns. There is a compelling need to explain things regarding the exam for the benefit of those who have questions but don't know where to find the answers. Here is brief outline of a few fundamental questions

Change is the only constant thing in the world and businesses are no exception to this universal principle. The aim of change is bringing about continuous improvement in the competitive world through which businesses hope to surpass their competitors to meet customer needs better than the rest. Change Meets Resistance You need to anticipate r

Are you sulking at the promotion that your colleague just got despite him being less intelligent than you are? Well, it is possible that he is emotionally stronger, versatile and dynamic. The reality is that people who are dynamic, the go-getters as they are fondly known (or known ad nauseam), are at a greater advantage. Emotional Intelligence A

Six Sigma delivers but its success hinges largely on the seriousness of the organization. Although, it is not as simple and as this, Six Sigma is gradually following a path that its processors took during their heydays. While it is too early to predict the future of Six Sigma, it gradually is causing fewer eyebrows to raise in boardrooms across the

This article defines the fundamental but frequently neglected principles of persuasive communication. These principles are easily applicable to virtually all kinds of writing and speaking. The article is based on the book In the “I” of the Storm: the Simple Secrets of Writing & Speaking (Almost) like a Professional.

Managing Six Sigma right from data collection through to final success is a long walk of sifting through loads of raw statistical data collected from various aspects. Six Sigma software tools are basically statistical interpretation tools while a small number of them are also available for data collection itself. On top of the Six Sigma software